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Everything is a scam now
(lemmy.nz)
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this post was submitted on 09 Oct 2026
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Microblog Memes
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Everything is a scam, and NOTHING works anymore. Customer Service is often "I'm Lily, your AI customer service chatbot. I'm still learning, so please be patient with me. What can I help you with today?"
Bitch, I got a problem with your product/service, and I need help. I don't want to be your volunteer learning experience, I want you to solve my problem, not teach you how to be human.
Agree on the chatbot thing but to be honest, it was like that way before LLMs.
There was a full decade where they would just keyword match you to different chat flowcharts.
Reminds me of that one time I had to have blood drawn and my phlebotomist was a phlebotomist in training. I've never seen my blood splurt like that
I had an experience like that donating blood once. Except the trainee was cute and followed me outside after I was done to apologize and ask if I wanted to get lunch sometime.
I think I got a better deal than you, now that I think about it.
Like 10 minutes ago I was trying to figure out the cost of adding a hotspot to my mobile plan, but I couldn’t find a strsightfiward answer. They ended up sending me to their chatbot who took me round in circles before eventually giving in. Why did that have to be so frustrating? Why did it need ai?
(My kid has poor WiFi in his dorm and his college doesn’t seem to be able to help)
WDYM by poor WiFi
Latency 300-1200 ms, bandwidth topping out at 12mbs. But the thing is he’s captain of one of the e-sports teams and on the board of the larger e-sports organization. How are you supposed to compete with latency like that?
He’s on the top floor of his dorm so I don’t know if that’s part of it. Also a good view of the skyline if I have to pay for a hotspot. He was getting much better performance using his phones hotspot than the college WiFi, but ran into the cap pretty quickly
So far IT support keeps wanting to futz with settings on his pc, but he was getting reasonably close to gigabit WiFi with single digit latency at my house, and use WiFi to connect to his phones hotspot with decent performance. He’s able to connect in his dorm and he has settings that gave outstanding network here so I find it hard to believe the issue is his pc
As the other commenter said, he needs to hook up to the ethernet jack in his room. The Wifi generally sucks in dorms, too crowded.
Tried that. No go.
That sucks.
If the college won't fix their infrastructure, path of least resistance is to get out of the dorms at the first available chance. Likely next semester or next year.
Speaking of not keeping up their infrastructure, we’re told there’s not enough dorm space so only 10% of juniors and seniors can live on campus. Yep, he’s getting out of the dorms next years whether he likes it or not.
….. and he’s apply for “in Washington DC” for one semester next year so that will make it even more challenging
There's no Ethernet Jack? I was going to suggest an expensive extender but the latency is odd. It indicates packet loss. Where's the nearest AP? If he could do a test there it would rule out what hard wire it's connected to.
There’s a jack but the college says they took the infrastructure out so it doesn’t go anywhere.
Which is annoying because my other kid at a different school said similar but Ethernet just worked
I don’t know where the nearest hotspot is - there’s a lot of closed doors. But yeah they had him run multiple speed tests
eSports at anything above "having a giggle" and WiFi network connectivity are mutually exclusive things.
Having any latency at all makes your lad about as much use as a one legged bloke in an arse kicking competition. He and his team should be on hardwired gigabit fibre, and that he isn't should be seen as embarrassing for his institution.
For what it's worth, I'm a simple home user (in the UK) and I have a gigabit fibre to the transceiver in the cellar, to a basic gigabit switch which routes to patch boxes in every room of my 150 year old house. That I can do that affordably and a supposedly professionally run institution can't handle such is profoundly humiliating.
Perhaps try putting it like that to the powers that be and see how they react? 💛
Same here. He may be spoiled that I have gigabit fiber, Ethernet to every room, and gigabit WiFi. Multi-gig switches are starting to be affordable and claim I should get several gig without even upgrading my existing cat5e ….. soon
So far I’ve let him deal with it - he’s an adult now, technically. But it’s getting to be time to see if I can do any better
But how did we get here? We're not suddenly going to start making the right choices. Our choices led us here and they are what keeps us here.