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Got asked for my phone number and name on a transaction using cash
(sh.itjust.works)
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this post was submitted on 13 Oct 2026
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Mildly Infuriating
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A new water company (currently the government want to privatise these) was checking water meters last week. long story short they broke one and the cap on the hole keeps popping up outside my house on the pathway. Rang them today to tell them about it "what's your address?"
I had to obviously give them that - I guess I could've said I was a neighbour, and just given them the location. Wanted my name and phone number. I said "I don't want or need to give that, I am just telling you about the manhole cover."
"I need to get your name and phone number to continue"
"I don't know my phone number, my name is private Jones. I have been put on hold two times already. a lady and a child already tripped over this cover, I don't care if you can't continue. I have given the information, and it won't be me that anyone sues if they break something tripping over it."
I stayed polite and we ended the conversation. but holy shit. You are not wrong to not give it to them. They are wrong for persistently asking for it.
I had the same issue when I called a utility company to report a cable hanging about sedan level on the street. I was on my way to work and got annoyed and said something similar: it's your cable, so if it damages someone's car or decapitates a motorcyclist, I guess the lawyers can cal you. What's your name?
They thanked me for the time and when I got off work, it was fixed. 🤷♀️