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Got asked for my phone number and name on a transaction using cash
(sh.itjust.works)
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this post was submitted on 13 Oct 2026
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Mildly Infuriating
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Why the heck did they ever need to call your name? For stuff like starbuck, sure, but then it's entirely unnecessary since number can works too. These practices are unnecessary as heck and work as a way to gather data. Unless required by law(pharmacy, for tax reason, etc), If any shop asked for name/phone i would've just say no, if that's unacceptable i would walk.
I'd dare say not even Starbucks needs to know your name. You should get an order number/code like everywhere else.
With Starbucks, they just need a name - not necessarily yours.
My of my uni friends used to pick ever more ridiculous names just to hear them call it out when his drink was ready.
No, they really don't. Order number is more than sufficient.
Give a number if you prefer a number. Batista will not care if you say “just write ‘123’”
Its not your problem.
Sure, but they're trying to present a less cold and impersonal atmosphere. Order numbers are for computers, names are for people.
I'm standing right here, I'm the only customer in the place right now - you don't need my name.
I tell people the name is "batman" and then when they yell it out I look flustered and say "oh please call me Bruce".
Idk if they find it funny but I get Starbucks like twice a year maybe.
Why is it needed for Starbucks?
They call out your name when your drink is ready.
There's a whole cottage industry of influencers now who still think it hasn't been overdone yet to try to get them to shout something ridiculous, unpronounceable, or impossible to spell when they write it on the cup.
The one and only time I went to Starbucks, I was the only one in line. I waited right there as they made the drink. There was absolutely no need for my name. I get that it’s just what they do, but it felt weird.
It's their problem to remember who ordered, not mine. I also like good coffee. Ergo, I never visit such shops.
I've always been partial to Heywood Jablomi
This reminds me of a strange encounter I had at a Starbucks in a train station in Paris: I order, pay, give my name (for the cup) and start to wander off to wait. A random super concerned dude starts explaining to me that I need to stay in the “waiting for drinks line” till my drink is ready. I was like “um, that’s why they write your name on the cup and call you?” But no, he was insistent that the propor protocol was to wait in the line, the other folks in line seemed to agree. Super weird. I succumbed to the peer pressure but AFAICT the 2nd line was 100% stupid (maybe they have too many people w/ the same 1st name there?) and it’s kinda wild being from Seattle and having a random French dude mansplain Starbucks to me.