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Telus asks CRTC to make filing telecom complaints more difficult
(mobilesyrup.com)
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Switch to Fizz from Telus, that will show the big wigs.
Except the problem is that Fizz has been worst for customers (who have been vocal).
See Fizz gaslighting clients via the CCTS now and Fizz has taken my phone service offline AGAIN after a CCTS complaint and $100 compensation. I'm done on the fizz mobile subreddit for the just examples.
In my opinion, the best thing to do is go with the cheapest prepaid plan you can, and switch carriers as you want.
I'm talking about how Freedom uses text 2fas and wanted to charged extra fees for security.