I had a kernel panic and am trying to find some beginner level help for that and possibly updating BIOS to help fix it. Linux Forums, while trying to be helpful are assuming I know anything and I'm just getting in way over my head. Suggestions are either so complicated and vague I can't follow them, or merely saying why those suggestions won't work. It takes me hours of research to try and understand how to make every command work. I'm feeling desperate and freaked out my work laptop is going to break. I could just be flipping out over nothing but I don't understand what is going on.
I have a Legion Pro 5 16ARX8 - Type 82WM Running Linux mint.
Here's an example of errors messages I'm getting in dmesg:
[ 6.035147] amdgpu 0000:05:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data [ 10.042930] amdgpu 0000:05:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data [ 0.276297] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.PB2], AE_NOT_FOUND (20251212/dswload2-162) [ 0.276304] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20251212/psobject-220)
Any help is appreciated.
UPDATE: Got the laptop cleaned and got 4 passes on memtest. The tech said, the 3 years of cat hair and dust was likely the culprit in the Kernel panic during a large file copy paste. I will be getting it professionally cleaned regularly and will learn how to copy/paste 400 gb of data more responsibly in the future. Thankyou everyone who lent a hand, you helped during a very stressful few days.
Yeah it does get quite hot and I live in a dry dusty climate with cats, A cleaning is something I think it needs regardless. I actually got the suggestion elsewhere for disk health and using
smartctlI got this but I had just turned it on to perform the test:Thats seems fine, but I'm no expert on smart, I would do a clean out. Cat hair is the worst.
I went and had my Laptop professionally cleaned, and the tech said he pulled out a whole cat. I have now budgeted regular cleans into my work expenses.
Ha, did it fix your crashes? How much was it? Its usually not too hard to clean, see if there is a YouTube teardown for your laptop.
It was around €70, I can write off the cleaning so it's not that big a deal. I'm a clumsy one so I'd be a little nervous about cracking it open myself. As for crashes, I have run some heavy renders in DAZ and no troubles. Thanks so much for your help!