this post was submitted on 16 Sep 2023
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Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

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[–] dai@lemmy.world 19 points 1 year ago (1 children)

My pixel had issues with the screen (p7p) contacted google, within a couple of days I had an advance replacement device in my hands and a return label for the faulty device.

My watch is giving me issues currently so I'm planning on hitting up support about that too, as it's not within what I expected from the watch (won't connect via bt after a month or so, requiring a factory reset).

In AUS we have great consumer protections, if my watch continues on the way it is currently I'll be returning it for a full refund.

[–] JoeBigelow@lemmy.ca 6 points 1 year ago* (last edited 1 year ago)

I love being in Maine and quietly mentioning our Implied Warranty and willingness to contact the Secretary of State about a faulty product. I've had success multiple times and only needed to write the Secretary office once.