this post was submitted on 04 Oct 2023
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Television

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Netflix falls to sixth place in customer satisfaction survey (variety.com)
submitted 1 year ago by reddig33@lemmy.world to c/television@lemmy.world
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Good thing they’re raising prices again!

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[–] Not_Alec_Baldwin@lemmy.world 9 points 1 year ago

They dominated the market. Their model REQUIRES growth to continue for it to make sense (stock ponzi) so they need to find ways to promise profits to shareholders.

They can't easily attract new customers so instead they are obligated to squeeze existing customers.