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Administration in general. There are so many jobs in (public and private) administration whose entire job is, to fill out forms or write reports, that nobody will ever read.
The same is true for countless middlemanager positions. It's not a full-time job to manage 10 employees who are not directly working with you. No idea how this is called in other countries, but in Germany we call it Matrixorganisation, and it's often as absurd as it sounds.
I'm in administration and part of my job is filling out forms and reports that no-one will ever need unless there's a problem in which case they become very important indeed.
In today's business environment we tend to forget that redundancy = resilience.
I'm in the digitalisation part of administration. And I'm certainly handling a ton of processes that are not redundant, but plain useless.
Do you believe in unfettered free markets? Those jobs are very often to implement compliance to restrictions in the markets.
No, they are not.
They are often enough purely internal documents or remnants of old days, where certain documents were actually important, maybe.
The company I work for now has very much this attitude for the last 50 years.
As a result they have 3 locations, no sops, and no accountability.
Over the last 6 months is been my job to put us back in compliance with local and federal reporting requirements and develop SOPs. The feedback from the bottom up is that it's wonderful to have consistency, different bosses giving the same answers to questions, auditors being able to complete audits in expected and appropriate times, and in compliance with reporting regulations.
Can companies go overboard and employ people like me who do busy unnecessary work? Absolutely. But it is definitely appropriate to have a couple of administrators.
Rules and procedures are always a trade-off. However, I would argue that the vast majority of organizations have way too many of them and produces way too much busy work.
Just look at your own example - I'm 90% sure, that the different locations did have procedures and did document stuff, just not in a consistent way. So their documentation was scattered and their reports practically useless.
Depends on the industry. If literally everyone just always documented everything, my job would be much easier.