this post was submitted on 01 Nov 2023
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] jordanlund@lemmy.world 1 points 1 year ago (1 children)

Door Dash doesn't set the menu prices, the restaurants do. Door Dash sets the delivery fees and then leaves the tipping of drivers to the consumers.

If Door Dash set the delivery fee at $10 with no tip, and Grub Hub sets the delivery fee at $5 with tip to be decided by the consumer, nobody would use Door Dash.

[–] NightOwl@lemmy.one 8 points 1 year ago* (last edited 1 year ago)

Seems like a company that shouldn't exist if they can't stay in business by actually charging what is necessary to remain solvent because customers will be scared off as you claim.

Seems more an excuse for door dash to justify why they don't set a proper delivery fee to lure customers and underpay drivers and just sit back and have the blame game being played between customers and workers.