this post was submitted on 12 Nov 2023
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Mildly Infuriating

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[–] ilikecoffee@lemmy.world 21 points 1 year ago (2 children)

Sounds like it does much the same thing as tipping then, right? But then the receipt says you should pay the service charge and a tip on top πŸ€”

I'm not American so maybe someone can explain this to me, haha...

[–] dandroid@dandroid.app 34 points 1 year ago (1 children)

I'm an American, and I can't explain this to you. If I saw this on a receipt, I would write down on it that I'm tipping $0 because of the service fee and to consider the fee my tip.

[–] Illegal_Prime@dmv.social 8 points 1 year ago

If you live in a place where this is becoming the norm, that’s exactly what you do.

A far more above board and less vibes-based way to pay.

[–] wolfpack86@lemmy.world 23 points 1 year ago

It doesn't make sense to any sane person. But basically:

The restaurant feels that costs have increased and in order to remain profitable they must raise prices. Instead of raising prices on the menu, take the canoli as an example, from $11 to $13, they decided to add it after the calculation.

This means the customer may go out with an idea of what they would like to spend (maybe it's a special treat for them) orders based on the menu, figures tip and tax... Expects to be out for $100.... But surprise! You owe a fucking service charge.

Now-- I'm not into this particular restaurant's finances. Let's be generous and assume they need to charge more to break even. This is the shady (and should be illegal) way to do this. They should instead raise prices and be honest with the customer what they feel they need to charge.