this post was submitted on 18 Nov 2023
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Asklemmy
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I have a Synology NAS too but YSK they’re an absolute shit company who only does well because they’re the only game in town. They used to be great but they’ve started doing some questionable things in recent years with “official” drives and their customer service is SO bad.
Also, they’re closed source.
They aren't the only game, there is also QNAP, I've had several of them.
Spec-wise QNAP has always at least had parity but where they sucked was customer service. That’s why I didn’t even mention them.
Never needed aupport, I just spin them up, create the disk groups and shares, setup the offsite backup and they do their thing.