I've heard it explained that "hey" used to be more of an urgent way to get someone's attention, rather than a casual "hello" like it is now, so it sounded rude to some older folks.
this post was submitted on 27 Nov 2023
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I've been told no problem is bad to say to customers, as if saying it meant they usually are a problem, but not so much this time. Since I work in IT support though, every client I speak to is either a problem or has a problem by definition.