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Proton Mail founder vows to fight Australia’s eSafety regulator in court rather than spy on users
(www.theguardian.com)
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It wasn't a PR campaign, they literally just posted an explanation in a single blog post.
They don't log IP addresses in normal operation. However, when they're issued with a lawful court order they have to comply. Swiss law states that they can be compelled to start logging IP addresses with such a court order. Their terms stated the first 2 sentences, but didn't explicitly clarify the 3rd.
It absolutely doesn't. France and Switzerland have a special agreement between law enforcement that only covers laws they both have - eg, if you commit a crime in one country that is also a crime in the other, the other country's law enforcement will help. They committed a "crime" (not getting into the merits of the crime and whether it should be one) in France and then went to Switzerland, what they did is also a crime in Switzerland, so Swiss law enforcement got involved.
In any other country Swiss law enforcement would not have been involved in the investigation. Maybe there could be an extradition claim, but that would require significant evidence in advance. In this special circumstance, which is unique to these two countries, Switzerland took part in the investigation to collect the evidence.
Any service provider has to follow the law. Your issue isn't with the service provider, it's with the laws they have to operate under.