this post was submitted on 25 Dec 2023
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"Trust and Safety" departments exist to protect the company, not users. (open.substack.com)
submitted 11 months ago by JustinHanagan@kbin.social to c/technology@lemmy.world
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[โ€“] fubo@lemmy.world 19 points 11 months ago (1 children)

No, it's more like "policy enforcement".

Ostensibly it means "if our policy forbids Nazis, then you can trust us that there won't be Nazis engaging with your content on our site."

But really, the policy doesn't forbid Nazis.

[โ€“] JustinHanagan@kbin.social 1 points 11 months ago

Exactly, well said.