If your job can be accurately measured in all aspects, then it can also be scripted. If it can't be scripted, there's something that's not possible to measure.

I used to drink that Kool aid too, before I spent a couple of years actually seeing what managers are doing.

[–] Thermal_shocked@lemmy.world -2 points 8 months ago (1 children)

Lol ok. I guess we're done here

[–] hex_m_hell@slrpnk.net 3 points 8 months ago* (last edited 8 months ago)

Oh no! This will definitely negatively impact my CSAT! Lol, cool.

Edit: To be clear, I don't actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you're actually selling yourself short when you imagine your work can he represented with pure metrics.