this post was submitted on 17 Jan 2024
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[–] ArugulaZ@kbin.social 59 points 10 months ago (3 children)

Amazon's no longer any good at shipping, and Google's no longer any good at searching. What a terrible year to be a tech nerd.

[–] ripcord@lemmy.world 36 points 10 months ago (4 children)

Amazon's not good at shipping?

I don't like a lot of their business practices, but holy shit do they get stuff to my house fast and reliably. Most of the time, same or next day.

[–] Carighan@lemmy.world 15 points 10 months ago* (last edited 10 months ago)

Yeah same, they're absolutely unmatched, and by a huge margin. Faster, cheaper, and more consistently arriving both on time and undamaged.

I hate them. They do however easily outperform the competition, that's sadly also something I have to acknowledge.

[–] drphungky@lemmy.world 7 points 10 months ago (1 children)

I think the key is not good at shipping compared to themselves in the past. Same with Google.

They're still better than the alternatives, but they've gotten much worse in quality all around, and they squeezed out competitors years ago so there's no viable alternatives that aren't WAY worse.

[–] ripcord@lemmy.world 2 points 10 months ago

It's anecdotal, but for me they've been better than ever over the last year.

Agreed about the competitor issue, although I don't recall any competitor who was even close or looked like on the path to become close.

I tried ordering something from Newegg the other day just to avoid using Amazon. I didn't need it right away, but then saw ETA was 2 weeks. From Amazon it was next-day (so I could do the thing I wanted to do that weekend). Cancelled the Newegg order.

I don't know how we get a viable competitor on that front, but damn, there is no one that seems close on the logistical front.

I'm hoping some antitrust effort will lead to Amazon being forced to open up its warehouses/shipping to other retailers, I guess.

[–] misanthropy@lemm.ee 5 points 10 months ago (2 children)

Nah last several times I ordered, I saw one date expected before I order. The next day the expected date changes and it takes a week to turn up. They've been trash for a while.

[–] ripcord@lemmy.world 3 points 10 months ago

Sounds like maybe some areas are a lot better than others, and I happen to live in one of the good ones maybe

[–] ohlaph@lemmy.world 2 points 10 months ago

That's the exact reason I discontinued prime. The shipping rarely was on time. I dropped prime and didn't notice a change in shipping time. They advertise to you in hopes you'll forget or something and I'm sure a fair amount of people do.

[–] ratcliff@lemmy.wtf 3 points 10 months ago* (last edited 10 months ago) (1 children)

That's because of their contracts with couriers which is undermining employee and road safety

[–] calcopiritus@lemmy.world 1 points 10 months ago

Yes. But it's always been like that. The shipping quality hasn't declined, therefore "Amazon is no longer good at shipping" makes no sense. Of all the things to complain about Amazon, that's not it.

[–] KpntAutismus@lemmy.world 21 points 10 months ago (1 children)

don't forget about every single device collecting as much information as possible.

[–] Octopus1348@lemy.lol 3 points 10 months ago

It's been that way for quite some time.

[–] ratcliff@lemmy.wtf 3 points 10 months ago

They quit innovating so what tech?