this post was submitted on 02 Apr 2024
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Fast food, one of the most relentlessly Taylorised processes in all of labour, is going "AI" apparently. Looks like Taco Bell/Pizza Hut's CTO got promptfondled (archive.is)
submitted 7 months ago by dgerard@awful.systems to c/techtakes@awful.systems
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original: https://www.wsj.com/articles/taco-bell-and-pizza-hut-are-going-ai-first-yums-new-tech-chief-says-2f423d5e

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[–] FermiEstimate@lemmy.dbzer0.com 22 points 7 months ago (1 children)

"If you think about the major journeys within a restaurant that can be AI-powered, we believe it’s endless."

My dude, you work for Yum Brands, not Starfleet Command. Nobody taking a "major journey" inside a Pizza Hut needed AI help to get there. (Though they could probably use a cup of water, and maybe an Uber home.)

[–] Amoeba_Girl@awful.systems 9 points 7 months ago (1 children)

seriously, 1) what the fuck is it even supposed to mean, 2) whatever it is i doubt i can think of one

[–] BurgersMcSlopshot@awful.systems 8 points 7 months ago

Oh, "major journey" is corporate-hack-speak for a complex process / workflow. At some point in the last few years someone decided to call them that. Basically this guy is saying, "I went to business school to learn how to use pretty words to fuck over labor while also gutting value from anything I touch."