this post was submitted on 02 Apr 2024
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Never blame people for an issue with a system. If you have to blame the people then just admit your system is shit. It’s called idiot proofing and when theirs a bigger idiot proof it some more.
I've said the same elsewhere, and the idiots here downvote to oblivion.
It's so weird. This is a basic rule of building anything that engages with the public. How can anyone assume that everyone will simply "get" how an interface works?
This is sort of implicitly true. You can't get people's money if they can't figure out how to use your product/service.
At the same time... People are pretty dumb.
People are rather dumb, but that's why you design a system that even an idiot can use.