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Before spending any time or money on this, I'd ask my ISP if you are allowed to bring your own hardware and what type of support is available in that scenario.
Before you make that call, another thing to consider is that $11 per month is paying for two things, not just the hardware, but the associated support which allows you to say: "Sorry, the internet is down and it's your hardware."
Finally, most network hardware costs in the order of $500 or more. It regularly fails around the three year mark, when it's out of warranty. In your situation, that's not your problem, since it's their hardware.
So, for me, it seems like a no-brainer to stay where you are, but I'm not you and you might have different requirements.
I for one work from home and I need my network to be reliable.
Nah, a cable modem costs anywhere from $60-$300 depending on if you want one with a built in router/wifi. That's a pretty good return on investment. Mine has been running just fine for over a decade, and I've replaced the wifi router behind it 3 times to get improvements in WiFI speed that I wouldn't have gotten from my ISP. $11/mo would have cost me an extra $1,300+ of fees by now.
I have mediacom, and they're pretty good about support in my area, even if they are pretty shitty about other things. They can and do send signals to be able to manage a self-owned cable modem, and they'll send a tech to your house and diagnose issues, even if you roll your own network.
The US has some decent laws around protecting you from getting shafted by ISPs for this specific situation.
https://arstechnica.com/tech-policy/2022/03/router-and-modem-rental-fees-still-a-major-annoyance-despite-new-us-law/
That's very interesting. Nothing like that exists in Australia as far as I know.
You can bring your own hardware and take your chances with support, or you can get a modem from the ISP when you sign up.
Depending on the situation, I've done both.