this post was submitted on 15 Apr 2024
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[–] empireOfLove2@lemmy.dbzer0.com 16 points 7 months ago* (last edited 7 months ago) (3 children)

Don't forget to email the opt out notice for forced arbitration before May 15th, as that can apply regardless of whether you delete your account or not.

[–] Sunny@slrpnk.net 3 points 7 months ago (1 children)

Was this only for US folks or for EU too?

[–] empireOfLove2@lemmy.dbzer0.com 13 points 7 months ago (1 children)

US

You guys have a functional legal system over there so no need to worry

[–] anlumo@lemmy.world 2 points 7 months ago (1 children)

I love the cyberpunk future where even courts are privatized.

[–] sugar_in_your_tea@sh.itjust.works 3 points 7 months ago* (last edited 7 months ago) (1 children)

As an American, I like the general idea of private courts provided:

  • both parties consent to the court used
  • any decisions can be appealed to a public court
  • private judges must be actively practicing (passed the bar) with a public record
  • if the dispute is between a customer and the company, the company shoppers any costs, unless a public judge rules otherwise if the customer appeals

Binding arbitration agreements suck though, and I think they are or should be unconstitutional.

[–] QuadratureSurfer@lemmy.world 3 points 7 months ago (2 children)

Also when it comes to choosing an arbitrator, we should be able to choose an unbiased arbitrator, rather than the one that is being paid by the company we have a dispute with.

There's a lawyer that goes into detail on this from time to time: https://www.youtube.com/watch?v=K0iXFnGMD48&t=702s

Exactly. I'm 100% against binding arbitration, but I think arbitration as an option is probably something consumers want, assuming it has some checks to help prevent companies from abusing customers.

[–] PipedLinkBot@feddit.rocks 1 points 7 months ago

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[–] Evilcoleslaw@lemmy.world 3 points 7 months ago* (last edited 7 months ago)

Yikes btw, their arbitration agreement is rather nasty. A bunch of weird convoluted rules about mass arbitration. Some situations where it looks like they could demand in person appearance at hearings. Rather intimidating language about settlement offers made just before the arbitration hearings -- basically if you turn down an offer and then get awarded less than what they offered you're on the hook for paying all their fees from the time of the settlement offer, etc.

[–] Entaty_13@lemmy.world 1 points 7 months ago (1 children)
[–] Evilcoleslaw@lemmy.world 5 points 7 months ago

You have to give notice via email to arbitration-opt-out@discord.com that you're opting out of the arbitration agreement by May 15 (or 30 days after starting a new account). I included a short bit stating this was a notice opting out of the arbitration agreement and then my name, etc