customers being disappointed and/or wanting a refund is perfectly reasonable

people wanting the game to be better is also reasonable

I'm not going to defend the poor quality of the game because it's obviously bad (from what I gather, anyway - I've not played it myself) and should be improved.

I don't see why that would make my opinion stupid. Yes, the studio/publisher should be held to account for the crappy release. But a big part of holding them to account should be not giving them money for it in the first place; not just handing over money and then complaining afterwards. Complaining afterwards is reasonable for the people who did hand over money, but they should also hold themselves accountable for financially rewarding a company that puts out a crappy product - they're part of the problem.

[–] systemglitch@lemmy.world 8 points 7 months ago (1 children)

Yeah I knee jerk reacted, sorry.

[–] loobkoob@kbin.social 3 points 7 months ago (1 children)

It's okay; I appreciate the apology! :)

I think it's important to look for the nuance in situations and not treat everything as zero-sum. Both sides can have good points and be open to criticism at the same time (this isn't an "enlightened centrist" take, I promise!). I think a lot of discussion online does tend to strip away nuance and take the position that if you show any empathy with one side then it means you must hate the other - I do my best to avoid that!

[–] systemglitch@lemmy.world 2 points 7 months ago

You are absolutely right, and clearly a person of wisdom. Have a great day. :)