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nanoUFO@sh.itjust.works

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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2 (twitter.com)

submitted 6 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works

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[–] PaupersSerenade@sh.itjust.works 10 points 6 months ago* (last edited 6 months ago) (1 children)

I requested a refund a few days ago with 2.1 hours played. Still don’t have it, so hopefully they’ll get around to it

Edit - they denied me because I bought it over 2 weeks ago.

[–] nanoUFO@sh.itjust.works 9 points 6 months ago* (last edited 6 months ago) (1 children)

I've heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.

[–] Grumpy@sh.itjust.works 4 points 6 months ago

At that point, it probably starts costing steam more money in support agents.