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Cloudflare took down our website after trying to force us to pay $120000 within 24h
(robindev.substack.com)
This is a most excellent place for technology news and articles.
Now they're getting $0 and bad press, so no I don't think they did.
$0 is better than having a customer whose costs exceed their revenue; it looks like the bad press is being managed; and also fuck online casinos very much.
Just because you don't like online casinos, doesn't mean cloudflare didn't completely fuck this up. They could have negotiated reasonable terms to increase their revenue on this account instead of going the route of stonewalling and extortion.
So not only did they lose this customer, but this bad press will ensure a lot of others never sign up with them, potentially costing them millions in foregone sales.
Yeah this was a massive boondoggle..
Are these millions of potential customers in the room with us?
If they're charging $120,000 per client, it only takes 17 potential lost customers to constitute "millions." It's realistic that at least 17 companies might be put-off with the way this was handled.
On lemmy and substack. The damage will be minimal and forgotten.