Firefox

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Somehow snapchat for web doesn't support firefox 🤦 (lemdro.id)

submitted 6 months ago by potentiallynotfelix@lemdro.id to c/firefox@lemmy.ml

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I know I can spoof my useragent, it's just ridiculous that such a massive app doesn't support an equally massive browser.

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[–] MangoPenguin@lemmy.blahaj.zone 37 points 6 months ago (5 children)

I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.

[–] kia@lemmy.ca 55 points 6 months ago (3 children)

In this day and age it's more work to explicitly not support a browser than it is to support it...

[–] owenfromcanada@lemmy.world 16 points 6 months ago (1 children)

Sort of. I imagine the idea is they only need to test on Chromium-based browsers.

[–] BluescreenOfDeath@lemmy.world 21 points 6 months ago* (last edited 6 months ago) (1 children)

So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they're putting in extra code to detect Firefox and serve a "we don't support your browser" page when they could just... not. And if a user complains about X, they could say we don't test on Firefox, try on Chrome.

[–] owenfromcanada@lemmy.world 14 points 6 months ago (1 children)

Yeah, but by putting up the "we don't support this" banner, they won't have to deal with the complaints in the first place.

It's also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.

[–] AlecSadler@sh.itjust.works 3 points 6 months ago (1 children)

I wonder if it's possible that they're paid money by Google to not support Firefox?

[–] Tag365@lemmy.world 1 points 5 months ago

Maybe they're trying to become the new Internet Explorer?

[–] otter@lemmy.ca 8 points 6 months ago (1 children)

Another side I haven't seen mentioned

It might be easier to track users in Chrome. If even a few users open it in chrome instead of Firefox, that's a benefit for them

[–] kia@lemmy.ca 2 points 6 months ago

Yeah, I'm sure Chrome works well with Google Analytics tools which seem to be on every site nowadays...

[–] Truck_kun@beehaw.org 1 points 6 months ago

Toggle to the unsupported browser tab: https://www.pge.com/en/accessibility/supported-browsers.html

I can't imagine what possible decision led to this for a utility company used by millions.

[–] thingsiplay@beehaw.org 9 points 6 months ago

I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small

I argue it's 0, as it does not work.

It's a joke, I know what you are meaning; you meant using both separately.

[–] sunzu@kbin.run 2 points 6 months ago

Even if true, do you support this funnel approach?

[–] Evilcoleslaw@lemmy.world 1 points 6 months ago

Snapchat has been a shit company for years. They threatened to sue third party client developers for Windows Phone, they purposely degrade camera quality on Android, etc (For awhile on Android they were just screenshotting the viewfinder instead of actually using the camera APIs.)

[–] potentiallynotfelix@lemdro.id 0 points 6 months ago

yeah, snapchat is far from open source and privacy respecting 😂