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Most consumers hate the idea of AI-generated customer service (www.techspot.com)

submitted 4 months ago by neme@lemm.ee to c/technology@lemmy.world

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[–] Fiivemacs@lemmy.ca 3 points 4 months ago

Me...it's literally cheaper to call then use the internet to order. Try comparing the in-house menu, to the bullshit apps, to the website menu to calling and asking for a deal.

Calling is always cheaper especially if you pickup.

I also refuse to use any automated system. 0#0#0#0#0#0# or I keep saying human, representative, human human until the shiity programmed not gives up. Worst case, I actually go to the business in person.

The internet and companies is broken beyond belief.