Talking about tickets made via battle.net
Long story short, there's an issue and I provided multiple different proofs about it. I've received the exact same boilerplate reply 3 times in a row, and I've supplied more and more data and information each time.
It's not like the person going through the ticket is even reading it.
Is there any avenue, does anyone know, how I could eacalate?
Edit: and the reason I ask this my issue is not resolved, and the rep issued my account a warning. I'm wondering if it's cheap labor just not giving a shit.
The difference is pretty big when there are lots of reflective surfaces, and especially when light sources move (prebaked shadows rarely do, and even when, it's hardly realistic).
A big thing is that developers use less effort and the end result looks better. That's progress. You could argue it's kind of like when web developers finally were able to stop supporting IE9 - it wasn't big for end users, but holy hell did the job get more enjoyable, faster and also cheaper.