Aotearoa / New Zealand: Tomorrow's Sideswipe, Today!

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The original was posted on /r/newzealand by /u/Buggs_y on 2024-10-04 03:55:53+00:00.

My sister was traveling from Invercargill to Christchurch on the Intercity bus but due to flooding the bus was unable to continue. The driver told the passengers to get off the bus and told them "there's nothing I can do for you". My sister has an IQ of about 70 and was highly distressed. I tried to get through to intercity but no response. We managed to get a friend of a friend's daughter to put her up in a motel but have no clue what to do next.

Surely Intercity is obliged to provide accommodation and food until transport can be arranged?