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For reals? I sell very little on TeePublic…like $5/mo. They overpaid artists back in November and need everyone to pay them back. For me, that’s $.23. If you really need the $.23, I’m not sure you’re going to last as a company.
I've had this happen at places that then refuse to just adjust the next bill. The IRS is notorious for that actually. What's that, you owe $3? You better fucking pay up, there's no way we're just going to take it out of your next year's taxes.
I don't get it? Did you read it? You can just not do anything and you will get .23 less next time. Some probably got more overpaid and this is for them
OP apparently thinks that every single case is handled manually by a person looking at the amount you owe, then manually typing out this long ass mail.
It's not that hard to write an exclusion below a certain amount
No, not hard, but also not necessary and possibly contract-breaking.
Are you suggesting that they're not?
Yes. It’s automated.
These mails probably were sent automatically without checking how much the artists owed. So it isn't really that they need that money but that they just sent this to everyone.
Computers are really good at comparing two values, they have a dedicated circuit.
First TeePublic removes perfectly legal Luigi Mangione shirts, and now this.
They were dead to me after the luigi incident. Now this is mearly affirming my opinion of them as a company.
I once closed my account with BoA in person and they paid me out in cash. This was 2009.
I got a letter a few months later stating that they overpaid me and I owed them 19 cents.
I told them I had an FDIC notice that I no longer had an account with them and they could fuck off. They said that they’d “let it slide.”
Once upon a time, my landlord's management company tried to shake me down for an additional day of rent. I pointed out that my rental agreement stated I would pay exactly $x every month, so they can pound sand. They, too, decided to "let it slide." How magnanimous.
(Edit: I just remembered, first they tried to argue the contract shouldn't have been written that way so I still had to pay. Wtf.)
I swear they must have created a new spreadsheet with an off-by-one error somewhere and mailed out hundreds of bills instead of double checking.
first they tried to argue the contract shouldn't have been written that way so I still had to pay.
"So what? You're the ones who wrote the contract. It's your fuckup, you pay for that not me..."
"No you see I'm paying the 31 days price and you're pocketing an extra 7 days every year, so I should be charging you for those days."
This looks like a scam.
This is a typical scam, convince the victim you refunded them too much, and ask for the difference back. Only thing is they never refunded you in the first place. They just use the inspect tool to edit your balance client side
They just use the inspect tool to edit your balance client side
I think you’re thinking of scenarios where you’re on a call with the scammer and they’ve remoted into your machine.
Our lord and savior, Kitboga
Exactly
EDIT:
It's a known scam usually through some guise of computer repair or a trusted company, but Occam's Razor would dictate that this is not a scam simply because who would bother would 23 cents?
Or maybe that's the scam? It's such a low ball amount that 10k+ clients wouldn't even question it.
Or maybe the same is "click here to claim..."
i've seen that, also doctored screenshots...
one they just transferred money from savings into checking, then doctored a screenshot and put that on the screen instead (photoshopped by a second actor also accessing the pc remotely) to make it look like an errant payment came in... of $14,000.
they almost got taken, made it all the way to the bank to pull the money out (to take to moneygram or something iirc) and the teller shut it down right there. wouldn't let 'em. sent 'em to me instead.
the screenshot was nearly perfect.... the font wasn't quite right and they fucked up the math at the bottom showing that sub-account's balance.. forgot about the cents, just put an even dollar amount there. i dunno why they changed that line, it would have been 'correct'
But it's also a thing that happens.
You don't get to be an $80 billion company by leaving 23 cents on the table.
But will there even be anything left of that after credit card fees? I mean I guess they are a huge company, maybe they pay less in those fees. Then again so are credit card providers. I'm sure they want their share too.
Or any company. Accountants absolutely hate Pennies missing. Dollars are easier to stomach but Pennies makes them nervous that some miscalculation that signals a bigger issue is going on.
They're not missing funds though, it's not a discrepancy in accounting. They overpaid , they know where the money is, and it's simply a business decision whether to recover it or not.
They could have simply filtered on overpayment above some arbitrary value based around recovery vs goodwill.
Or they could have let it slide, but still notify people so that they wouldn't be wondering if it was an accounting error.
But no, they want to recover 23 cents which is well below the cost of everyone's time and effort to deal with, on both sides of the transaction.
Oh they could have. To be honest I’m not sure why they didn’t.
boss here was havin' a fit over 2 cents last week.
it was her goof. and involved numbers much larger than 0.02. i think she got it all sorted now.
Exactly. It’s not that it’s a small amount. It’s the “why”.
What did I mess up and is it going to require a team of people to prove there isn’t some nefarious thing going on.
Same reason you get mailed a 12 cent check that cost them more than 0.12. It makes the books make sense and if the check expires then the amount moving into the right account then also makes sense.
So they can sign off on the numbers as being correct.
I once had to sit down with a suppliers accountant because the billion dollar company I worked for couldn't figure out why the PO and the invoices on about 50 orders were slightly off.
Reason: The supplier and billion dollar companies systems used different units of measure. So the conversion created a rounding error as the billion dollar company only went out 4 decimal places This led the the invoices being between $0.01-$0.05 off. All told the difference was $0.01.
It took us 2 hours and I had to buy the suppliers accountant lunch to get it sorted out.
I had a similar thing when I was asked to look into cloud costs. All of the numbers on the spreadsheet looked correct but the totals were slightly different. On inspection they were out to 4 or 5 decimal places. Which led to another discussion "How do we charge a Cost center for $0.0003?" Fortunately that wasn't my problem to fix
Oh that sounds like fun.
True story.
I use EZ Pass. I got a letter from them telling me they had taken 46 cents out of my account. The cost of the stamp on the letter was 48 cents.
Send 25¢ by mail and ask for the change back.
But let them keep 10%!
Ooh, good Ole malicious compliance.
Make it a check.
Even better, pay with visa. The processing fee will be more than 23¢
They probably sent it to everyone they detected they overpaid, no matter the amount. I’m sure they don’t actually care about $0.23 - it’s the people who sell a lot more than you they are worried about.
Then they should probably run their business better.
I mean, it probably went down like this:
Accountant: I discovered a discrepancy in the payout system, we paid people too much!
Manager: Hey Engineer, somebody (not me) fucked up and now I need you to fix it, get me the list of everybody who owes us money.
Engineer: Yes boss! … Ok here’s the list.
Manager: Ok now I’ll just have Marketing send out an email to everyone on this list.
Engineer: Well some of these people owe us only $0.23, we don’t need to bother them, right?
Marketing: Too bad already sent!
True. If they had an ounce of common sense, though, they would set a minimum amount below which they don't bother to send a message.
Ahh, corporate hypocrisy:
Ever hear of the browser extension "HONEY?" Paypal has been stealing infuencers money through the browser extension honey.
https://www.lieffcabraser.com/consumer/honey-paypal/?gad_source=1
Send them $.50 and ask for your change.
This was my dad. He fucking despised capitalism and giant corporations, and forcing them to mail him a check for $.15 several times a month was his go-to antagonism. He might, legitimately have been a facet of the fall of sears and the one holding the USPS together, the way he forced sears to mail him a check every few days.
This is the kind of dad joke we need more of.
But only 90% of it because you're generous like that.
I'd absolutely pay that 23 cents PayPal invoice as there's a fixed 35 cents fixed fee on every transaction plus 3%, so if you pay it, it costs them 13 cents
i think it's higher now. but yea, it's gonna cost them. plus the labor involved with setting up the whole 'get the money back' operation, and receiving and tracking what does come back.