this post was submitted on 15 Jan 2025
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[–] Godnroc@lemmy.world 18 points 1 hour ago

I have gone to a local electronics store, Best Buy, several times in the last few years because I wanted something immediately only to be stopped at the last moment by a locked shelf and no one around to unlock it. What the fuck are you even supposed to do there? Scream and shout until someone arrives? Quietly stalk an employee until you find your moment to strike? I just fucking leave, I'll wait for shipping.

[–] AFKBRBChocolate@lemmy.world 11 points 1 hour ago

Just recently, my wife wanted an eyebrow pencil, so we popped into a drugstore. All the makeup stuff was behind locked cabinets. We just turned around and went to a different store.

It seems like a particularly bad idea for anything that people might want to look at different versions of. If I wanted AA batteries that were locked, I might be okay saying, "Hey, can you grab me the batteries?" But for something that I want to look through the options, I'm not going to do that with the employee standing there tapping their foot.

[–] HootinNHollerin@lemmy.dbzer0.com 6 points 1 hour ago* (last edited 13 minutes ago)

Last time I went to cvs (competitor to Walgreens), 3 different things I wanted were locked up. It took me too long to get someone 3 fucking different times to unlock it. On the last one I told the employee next time I’m just going to order online and might not be from cvs. Treat me like a kid or a criminal and I’ll take my business elsewhere

[–] makyo@lemmy.world 26 points 3 hours ago

The store in my neighborhood thought it wise to lock up the fancy Italian coffee beans. I'm absolutely sure it will not stem theft and will absolutely decrease sales. The bags are big - these are the 1kg bags - so I'm fairly sure most of the theft that is happening is internal anyway.

[–] esc27@lemmy.world 45 points 4 hours ago

Despite all the effort spent prosecuting it, there's virtually no concrete evidence that retail theft — organized or otherwise — is on the rise. Data on retail theft provided to law enforcement and lawmakers comes exclusively from corporate retailers, or organizations funded by them, and is not independently vetted. Last year, the National Retail Federation was forced to retract its claim that organized retail theft cost its members "nearly half" of the $94.5 billion in lost inventory in 2021. One researcher put the actual figure closer to 5%.

https://www.businessinsider.com/americas-war-organized-retail-crime-target-cvs-victorias-secret-2024-9

Yeah, no shit. It's almost like the entire fucking world was telling you this when you embarked on this ridiculous plan.

[–] Whirling_Cloudburst@lemmy.world 35 points 4 hours ago

Meanwhile, my local Walmart is expanding their caged goods selection and they have been removing call buttons.

Its time to invest in vending machines.

[–] Habahnow@sh.itjust.works 40 points 5 hours ago (4 children)
[–] rob_t_firefly@lemmy.world 10 points 3 hours ago

Archive copy of the Fortune article: https://archive.is/PoraP

[–] davidgro@lemmy.world 76 points 5 hours ago (2 children)

paywalled

Headline is right.
'When you lock things up…you don't sell as many of them’

[–] IAmLamp@fedia.io 22 points 4 hours ago

The irony…

[–] intensely_human@lemm.ee 11 points 4 hours ago

I mean when you give things away you don’t sell as many of them either.

Selling stuff works best in an environment where the goods aren’t free but the people are.

People make money at roadside food stands based on the honor system. Anyone who just thinks “that’s naive” doesn’t know what they’re missing. A trust-based society that keeps accounts is the best society.

[–] Speculater@lemmy.world 31 points 4 hours ago

Reminder, using the reader function in Firefox skips almost all pay walls.

[–] ByteOnBikes@slrpnk.net 1 points 2 hours ago

Thank you! It wasn't paywalled on my end and I wonder if it activates on traffic.

[–] Kolanaki@yiffit.net 34 points 5 hours ago (2 children)

When your prices are significantly higher than your competition, you also sell fewer products. Walgreens and CVS are both stupid expensive.

[–] Chozo@fedia.io 10 points 5 hours ago

I've known people who just do their regular shopping at those stores. I'll never understand why.

[–] Fredselfish@lemmy.world 1 points 3 hours ago

Exactly I gets over the counter kind cheaper at my local grocery store then at Walgreens.

[–] ByteOnBikes@slrpnk.net 82 points 9 hours ago* (last edited 9 hours ago) (2 children)

I went to a Walgreens to buy nail clippers since I was nearby and had a bad hangnail.

Had to push a red button to wait for an employee to unlock the cabinet. After 10 minutes, I ran to find a random employee who was stocking and they got me what I needed.

That was the first and last time I ever went to Walgreens.

[–] Speculater@lemmy.world 16 points 4 hours ago (2 children)

That's like years ago, like 2016, I went to Walmart for the last time. They closed all the self checkout lanes, but I guess forgot to rehire cashiers. So I waited 30 minutes in line on a random weekday to buy one 50ft extension cord.

[–] TranquilTurbulence@lemmy.zip 7 points 4 hours ago

In the Soviet Union, the shopper experience wasn’t vastly different. You would stand in different lines to select, pay and collect items, so it was a good idea to bring a chair and a book with you.

[–] intensely_human@lemm.ee 4 points 4 hours ago (1 children)

Wal Marts in Denver have been doing this a lot lately.

[–] user1234@lemmynsfw.com 2 points 1 hour ago

And nearly all of the stores and restaurants that I visited while in Denver locked their restrooms and you had to either get a key or a code to enter them. I'm guessing it is related to so called anti theft measures.

[–] southsamurai@sh.itjust.works 29 points 7 hours ago (1 children)

Yeah, I end up still using their pharmacy because the pharmacist is just a great guy and he takes care of people. But the rest of the store can fuck right off.

[–] protist@mander.xyz 14 points 4 hours ago (1 children)

If you have good insurance you might not notice this, but drug prices at Walgreens and CVS are significantly more expensive than many other pharmacies, like Walmart, Costco, or HEB. Compare prices on Goodrx.com and see

[–] ByteOnBikes@slrpnk.net 3 points 1 hour ago

Truth.

More and more supermarkets are opening up pharmacies to compete. And in my town, private practices are now starting to also have a pharmacy.

I'm not supporting Walmart though.