this post was submitted on 22 Oct 2023

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Unable to attach Photos to Posts (lemmy.blahaj.zone)

submitted 11 months ago* (last edited 11 months ago) by WillaGem@lemmy.blahaj.zone to c/voyagerapp@lemmy.world

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As the title says when I go to try to attach a photo to a post I get an error message with something like 'Unable to upload photo. Please try again.' Anyone know how to fix this? For context I'm using the Voyager for Lemmy app on Android

edit: I've tried uninstalling/reinstalling the app and perfoming an update for Android with no avail. I've emailed support but have not gotten a response. For those curious, using the Lemmy website or the Voyager web app both work fine

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[–] Sentau@feddit.de 6 points 11 months ago* (last edited 11 months ago) (1 children)

Check if you can upload images using other clients or the official instance website. Maybe your instance temporarily blocked photo uploads to counter spam

[–] WillaGem@lemmy.blahaj.zone 2 points 11 months ago

I can post using the website. I'm pretty sure it's a problem with the app

[–] aeharding@lemmy.world 4 points 11 months ago (2 children)

Can anyone let me know if they're having this issue on iOS? Or Android only?

[–] tophneal@sh.itjust.works 1 points 11 months ago* (last edited 11 months ago) (1 children)

I’m having this issue on iOS 17. It doesn’t appear the instances I’m trying to post to have image uploads blocked as there’s several posts by others with uploaded photos. I was also able to upload to a post, just now, using Memmy

[–] aeharding@lemmy.world 2 points 11 months ago (1 children)

What version are you running? Check settings tab.

[–] tophneal@sh.itjust.works 1 points 11 months ago (1 children)

1.17.1

[–] aeharding@lemmy.world 2 points 11 months ago (1 children)

Thanks, that’s odd. Upload is working in my tests.

I can try sh.it just.works to see if it’s a problem there. Otherwise, if you can provide me as much information as possible to reproduce on GitHub (image used would be helpful too) I’d be happy to investigate more!

[–] tophneal@sh.itjust.works 1 points 11 months ago (1 children)

I was just able to upload an image to Pine64@lemmy.ml from this account (though in a browser) not sure if that will help in determining if the problem does lie with the sh.itjust.work instance. Absolutely! I'll head over to the github and give as much detail (plus one of the pics I tried to upload) as to the issue as I've been encountering it.

[–] aeharding@lemmy.world 1 points 11 months ago (1 children)

Thank you!

[–] tophneal@sh.itjust.works 2 points 11 months ago (1 children)

Sorry to not have made the issue as I said I would, but it works now! I was just able to post an image through the app again!

[–] aeharding@lemmy.world 1 points 11 months ago

Great to hear, thanks for the update!

[–] AlmightySnoo@lemmy.world 1 points 11 months ago

can confirm this issue with the 1.15.6 version on Android 14

[–] aeharding@lemmy.world 3 points 11 months ago (1 children)

Should be resolved in 1.16.0! LMK if that resolves it please!

[–] WillaGem@lemmy.blahaj.zone 3 points 11 months ago

yes! it's working now

[–] Cheradenine@sh.itjust.works 2 points 11 months ago

I am having the same issue. I thought it might be due to image size but I used Imagepipe to reduce it and still got the error.

[–] pewgar_seemsimandroid@lemmy.blahaj.zone 2 points 11 months ago

same