30
submitted 3 months ago* (last edited 3 months ago) by Chais@sh.itjust.works to c/Pebble@lemmy.world

Received my PT2 last Friday and today (Monday) it fell apart.
Opened a support request. We'll see what comes of it.
And just to clarify, it still works fine. It's just the sticky tape that holds the screen that gave out. Glad I didn't take it into the shower.
On the plus side, I guess the battery is user-replaceable now.

Update: A representative replied to my email, asked for a photo of the serial number and then asked me to file a bug report.
In order to do that I had to create an account, which regrettably can only be done by linking an Apple, Google or GitHub account.
So now I'm waiting for a response on the bug report.

Update 2: Replacement watch is on the way.

Last update:
Replacement has arrived.

top 8 comments
sorted by: hot top new old
[-] Devconsole@sh.itjust.works 7 points 3 months ago

Do you mind updating us here with the results?

[-] lankydryness@lemmy.world 4 points 3 months ago

Yea I would like to hear more too. I’m still waiting for my PT2

[-] Chais@sh.itjust.works 4 points 3 months ago

Will try to remember.

[-] Chais@sh.itjust.works 2 points 3 months ago

So after some waiting time the replacement has arrived. See edited post for a little more detail.

[-] Devconsole@sh.itjust.works 1 points 3 months ago
[-] CodingCarpenter@lemmy.ml 2 points 3 months ago

That is some truly rotten luck. Mine has been fantastic though. I’ve only had it for a day or two. Hopefully they solve the issue for you.

[-] bravesilvernest@lemmy.ml 1 points 3 months ago

Hot damn! My PT Core has been excellent, but I was waffling hard on if I should have gone for the PT2. Guess for the moment I chose well 🫠

[-] everett@lemmy.ml 2 points 3 months ago

My condolences in advance for your buttons.

this post was submitted on 08 Jun 2026
30 points (96.9% liked)

Pebble Smartwatch

148 readers
24 users here now

Pebble smartwatch community. Old and new! Share ideas, troubleshooting, etc.

founded 10 months ago
MODERATORS