After launching Acrobat, a window appears, and this pop-up displays the following messages one after another:
“Acrobat is being set up,” “Preferences are being loaded,” “Profile is being initialized,” and then “Subscription is being retrieved.”
After that, the process stops, or the process must be terminated.
After starting and terminating the process three times, the window no longer appears, and Acrobat starts up normally....
The necessary Hosts and firewall entries have been made.
GenP v4.0.4 does not (yet) resolve this issue.
I can always reproduce this pop-up at program startup during a fresh installation with newer versions, e.g., in a VM or on a clean machine.
In my existing installation, I encountered this with version 21529, when this pop-up also appeared upon the first program launch after the update, despite the hosts and firewall entries. I start Acrobat and terminating the process three times, and the window no longer appears, and Acrobat started up again normally…
Is there a possibility to analyze this and, if necessary, integrate a fix into a newer GenP version?