Man, the whole internet became progressively "Well, we fucked up this platform, so let's put the burden on the users instead of dealing with the core issues".
It's nothing but putting a fake ass band aid over a whole body that bleeds so they can claim "yo we're doing our part to prevent online bully/exposure/whatever :)) Every single system these companies come up with will give birth to more problems in the long run.
I don't mean Steam only, Electronic Arts has no public, easily accessible channels on their website at all. If you lose access to your account, well, good luck getting support because you need to be logged into your account for that. Ubisoft conceals their support agents' name, to avoid individual liability. Epic games owns artstation, which has zero support channels that do not lead to a "uh oh this page doesn't exist". I can just go on. These companies are breaking consumer protection laws so blatantly, every single day I'm filing another complaint against them through judicial bodies. I wish more people were doing it, that was the only way I hear back from these companies and rectify their wrongdoing when they see somebody actually filed a complaint against them and they will be fucking fined for what they're doing. If anyone interested, I can make a guideline how to file complaints against them through EU and the states organs, it's fucking free, and doesn't take so much time. Better than screaming at the void and expecting something to change.
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