this post was submitted on 31 Dec 2023
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Costco workers in Norfolk have unionised and Costco are seething.

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[–] ricecake@sh.itjust.works 86 points 11 months ago (18 children)

This doesn't read like seething to me.

Like, it's great that people are unionizing, because even if there's the best possible relationship between businesses and labor, the union still makes that relationship more equitable.
But that doesn't mean that the creation of the union has to be viewed as hostility between labor and business.

I'll be interested to see if their good reputation holds up to pressure,but as of right now I haven't heard anything that makes me want disbelieve their statement.

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[–] loopgru@slrpnk.net 65 points 11 months ago (1 children)

Echoing others, Costco is a solid employer and I actually believe their sentiment.

HOWEVER

The difference between union and non-union is the difference between asking your employer pretty please to treat you well and telling your employer how you will accept being treated.

Even if the union yields no improvements whatsoever for the workers, it's worth it just to have that express and clear leveling of the playing field.

[–] AlecSadler@sh.itjust.works 9 points 11 months ago (2 children)

Hey, serious question here, I own a small business with 8 employees. All profits for the business go back to employee bonuses / incentives. I pay myself $1/year and $0 in profit distributions. We cover medical benefits.

It seems like the sentiment amongst Lemmy is to unionize the employees, which I'm fine with, but am I allowed to pay their union dues?

My only qualm is it means less profit sharing for them, but if it improves morale to have that representation, I'm all for it. Ultimately, it is what they want.

I'm union dumb. I want to do right by the employees. But I also don't want to get screwed to their detriment (e.g. Personnel Concepts, fuck that company).

In before anyone asks, I work contract gigs in a completely separate industry to pay my own bills. I own this business to create jobs and be part of the community.

[–] loopgru@slrpnk.net 7 points 11 months ago (1 children)

I think it gets murky quickly if you pay their dues as the employer- if you're funding the union there's a pretty clear conflict of interest. To me the clearest way to address this would be to offer a stipend without earmarking it so they can fund the union (or not) at their own discretion.

Another option would be to just formalize it as an ESOP, thereby erasing the distinction between employee and employer and effectively obviating the need for a union in the first place.

[–] AlecSadler@sh.itjust.works 2 points 11 months ago

Good idea on the ESOP! Will talk to my accountant about this.

[–] Lettuceeatlettuce@lemmy.ml 7 points 11 months ago (1 children)

There will always be an underlying adversarial relationship between employers and employees in a traditional capitalist framework.

Unions help even the playing field and are very important, but if you truly are interested in supporting the rights of your workers as much as possible, you must accept the fact that they cannot remain "your" workers.

What does that mean for you and your business? You should talk to your employees and the relevant orgs in your state/city about beginning the transition into a worker-owned co-op.

Depending on the business structure, state and local laws, and the industry you serve, the pathway to that is complicated. Look up worker cooperatives in your state and find organizations that specialize in helping businesses navigate that transition. There are legal, monetary, ethical, logistical, and emotional concerns that are all critical to address and understand, but it can be done. Businesses far larger than yours have successfully made the transition.

That would be my advice. But aside from that ultimate goal, unionize your workplace and place as much power in the hands of your employees as possible. Let them decide how they want to structure pay, dues, etc, that's the whole point of worker empowerment.

[–] AlecSadler@sh.itjust.works 4 points 11 months ago

Hey, thanks! Hadn't heard of the worker coop idea, will look into it.

Will also continue to look at unionizing the workplace. I think we'd be the first in our industry in our area, so it could at the very least pave new ground.

[–] Anticorp@lemmy.ml 59 points 11 months ago (1 children)

Idk how you read that letter and interpret it as "seething". I read nothing of the sort.

[–] Jknaraa@lemmy.ml 7 points 11 months ago

When something challenges some people's world views, the only response they can muster is to imagine whoever is involved must be lying through their teeth.

[–] Adderbox76@lemmy.ca 40 points 11 months ago (1 children)

Based on what I've heard about Costco, they're literally the only company that I could read this letter and think "yeah, they're probably genuine about their sentiment".

Unionizing is ALWAYS a good idea, just in case, but as far as companies go, Costco has always gone out of its way to make sure their people are taken care of.

https://ethicsunwrapped.utexas.edu/case-study/the-costco-model

The above is a study from the University of Texas. The conclusion seems to be that yes...it's still retail, with all the usual crap that comes with it, but the company actually tries to mitigate it as much as possible.

[–] pachrist@lemmy.world 16 points 11 months ago (2 children)

For real. The kicker for me is that I recognize almost every worker at my local Costco. They aren't just new faces every week. I worked retail for years and I've never seen a retail place retain so many people for so long.

[–] Adderbox76@lemmy.ca 8 points 11 months ago (1 children)

I'm a retail manager and I would love to be a manager for Costco.

Half my stress comes from trying to fight head office on behalf of my staff while being the guy that gets yelled at by both sides.

Managers aren't all on the companies side. We're just stuck in the middle.

[–] chiliedogg@lemmy.world 5 points 11 months ago

When I was a low-level retail manager my perspective was that my staff was there to take care of the customers, my bosses were there to take care of the store, and my job was to take care of my staff.

[–] Tathas@programming.dev 5 points 11 months ago

I've been going to the same Costco for 8 years. And I've been saying hi to Jim for 8 years.

[–] davel@lemmy.ml 27 points 11 months ago* (last edited 11 months ago)

People credulously taking corporate speak at face value. You have to understand that this letter was crafted by a committee that included whichever anti-union consulting firms they have on retainer. The persona that a corporation projects is created and maintained by its public relations machine. It’s Edward Bernays-level propaganda to manipulate their employees, their customers, the government, and the public.

As others in this thread have stated, Costco is probably the only big company whose word I'd trust on this letter. Never heard anything bad about them and I genuinely believe their continued success is hedged entirely on their relationship with customers and employees.

But the "if you don't feel like we care enough, talk to a manager" always sounds bad because if lower management is the issue then that's a non-answer. Would be better to have a "reach out anonymously at this inbox" or something, otherwise they may as well tell it to the union rep.

[–] Rentlar@lemmy.ca 17 points 11 months ago* (last edited 11 months ago) (1 children)

Costco has a reputation for treating workers well and compensating fairly, union or not.

That said, it's still great news for those workers as they have greater assurance and say on their working conditions and no longer need to rely on the goodwill of Costco's management because who knows if or when financial headwinds will change their practices.

[–] Truck_kun@beehaw.org 3 points 11 months ago* (last edited 11 months ago)

Yeah, some of the upper echelon even got chewed out and threatened to never raise the price of a hot dog. While I see them as a company that treats their employees well, and customers fairly, I do see the C-suite and their teams generally as capable of changing all that to squeeze out more money.

That said, time will tell; if they don't pull a starbucks and start closing down businesses, then they aren't anti-union. Then again, unlike Starbucks, Costco typically buys the land and builds massive warehouses... that cant normally be said for Starbucks's investment in their stores; they typically rent in a shopping center.

[–] heaiser@lemmy.ml 14 points 11 months ago (1 children)

Just last night I watched the season 1 finale to Superstore and the "joke" message they were making was exactly what this letter is saying. Seriously guys you don't need a union because we care! 🤣

That's literally every single company's talking points.

[–] Floon@lemmy.ml 14 points 11 months ago

Yeah, Costco has always been hated by Wall Street for how well it treats its workers, and how well they're compensated. They're always dinged for being able to send more profits to shareholders than they do, because they treat their workers too well.

They are pretty much the only large company that would send a letter like this that I would believe. Good for Norfolk, but no one should lump Costco in with, say, Walmart, as far as big box retailers go. They really do cleave to a higher ethical standard.

[–] go_go_gadget@lemmy.world 12 points 11 months ago* (last edited 11 months ago)

I mean, if working for Costco is anything like what I've heard I wouldn't expect the union to change very much. Even if things are good there I think unionizing is a good idea to make sure it stays that way. Or maybe this specific location had some problems?

Anyway, seems like a pretty tame letter and of course they have to say something about it. But I support whatever the workers decide to do next.

Sincerely, Some uninformed speculative internet commenter.

[–] cosmicrookie@lemmy.world 11 points 11 months ago* (last edited 11 months ago)

Unions are, to employers, what HR is to employees.

If employers need to have HR, it's only natural that employees must have a union

[–] UltraMagnus0001@lemmy.world 7 points 11 months ago (3 children)

when are they doing Walmart

[–] Anticorp@lemmy.ml 3 points 11 months ago

Walmart is Mr. Burns to Costco's Homer Simpson.

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[–] Lettuceeatlettuce@lemmy.ml 7 points 11 months ago

The best any Capitalist firm can offer to its employees is a "benevolent" dictatorship. Unions provide an actual change to the underlying power dynamic, which is why capitalist firms oppose them so much.

Super happy for the workers in Norfolk, let's keep this kind of collective action rolling forward!

[–] Empathy@beehaw.org 5 points 11 months ago* (last edited 11 months ago) (8 children)

I used to work at Costco, although only for a summer.

Every time I shared my experience working at Costco to friends and family, they were quick to jump to Costco's defense, as if I was insulting a dead relative. Countless times, if not every single time, I heard "it's probably only the Costco you worked at".

For comparison, I also worked at Walmart, and my experience there was neutral, but I've had some people try to dig for bad experiences. There were some bad experiences, but at the end of the day, when I clocked out, I was done working (unlike Costco).

Don't put too much trust into these corporations.

[–] Rentlar@lemmy.ca 4 points 11 months ago

I think experiences like yours really is what is covered in Costco management's disappointment in this letter.

The Teamsters got an excellent national agreement raising wage standards across the organization, and makes it seem Costco hasn't kept up. On the other hand, the odd pressure tactic, bit of favoritism, or dirty trick store managers pull get people motivated to join unions as well.

[–] athos77@kbin.social 3 points 11 months ago

at the end of the day, when I clocked out, I was done working (unlike Costco).

Could you expand on this a little, please? Were they expecting you to work off the clock, were they calling you at home for some reason, were they expecting you to keep open availability?

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[–] Kecessa@sh.itjust.works 4 points 11 months ago

I'm quite surprised because it's been one of the things the company has been proud of for a long time, offering conditions so good that people didn't feel the need to unionize as they felt they were treated fairly... As someone else said it really just looks like an honest answer...

[–] praxis_jack@lemmy.world 4 points 11 months ago

How could this happen?! We're FAMILY here!

[–] Pistcow@lemm.ee 3 points 11 months ago (2 children)

Interesting. Pro union and have worked for Costco in the past. Hard to imagine they'd unionize since, at least while I worked there, they paid well and treated us well.

Alllthough, I worked in the foodcourt and that department kind ofgetst treated like second class compared to the checkers and warehouse.

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[–] redhydride@lemmy.ml 2 points 11 months ago

Good news. Let's see it accelerate and expand to other stores and competitors

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