User serviceability is intentionally not a focal point especially when it comes to anything a person has to use day to day. Any kind of tool or appliance- and especially electronic devices, forget about it. Luckily there are off the beaten path companies like framework and fairphone, but these are hard to market to regular joes and some are unavailable in a lot of regions.
Tech enthusiasts like presumably a lot of this comment section is are lucky there's at least something out there.