this post was submitted on 07 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks. here's a new FAQ on the community, since the currently pinned thread is a bit haphazard and crammed now, and we've had more time to go over stuff.

What is Beehaw?

in summary, we're a community that wants to cultivate a sense of real belonging to something, to foster meaningful conversations, and to ensure everyone feels valued and respected in a way that isn't the case with other social media out there. we've thought and written a lot about this. if you'd like more than that summary, we strongly encourage you to read the following essays, which explain how this community is run, what we prioritize in running it, and why we've designed it this way generally:

you can also read more on our Docs website

This sounds very cool! How do I join?

you can register here.

you don't need to write a whole essay, however: please answer the question fully, and try to engage with at least some of the content above/on the sidebar before you register.

this is not personal, but we've grown a lot and are primarily interested in users who really care for the philosophy of our community. if you don't answer the question fully, you will likely get denied or caught in registration limbo when we have a backlog of users.

How long should I expect to wait to be approved?

now that we have email working: anywhere from a few minutes to 48 hours. you should get notified if you've used an email to sign up either way. make sure to check your spam folder to be safe this may be an issue for some users. if you did not use an email to sign up, try logging in after about 24 hours, and then again after 48 hours.

if we receive an influx of users you may get caught in registration limbo by failing to answer the questions, and it may take longer to get back to you than the 48 hours listed here.

if you have issues with anything, please report them in the following thread!

I'm in! How can I keep Beehaw running, or otherwise contribute?

our instance is 100% user-funded. you can one-time donate or become a monthly donor here. you can donate anonymously both ways. as far as we're aware cryptocurrency is accepted by OpenCollective, it's just more laborious and you'll probably have to contact them to clear it.

if you have volunteer labor or advice you're willing to give us on how to keep the site running smoothly, we also generally appreciate that. our Matrix and Discord communities are the best way to offer that stuff to us.

How do I help keep the community running smoothly?

be considerate! think about the things you say and how you want to say them; be kind and charitable; don't assume the worst of people; but above all: Be(e) nice!

it might seem trite, but genuinely we've found there is no better distillation of what we want to accomplish here than that ethos. if something makes you feel like that ethos is being violated, err on the side of caution and report it (on desktop it's the flag button in the three dot menu on any post). it can't hurt. so far though we've found most people kind of know what we mean, and we're hopeful you'll be able to pick up on that too.

as for non-moderation ways you can keep things running: contribute to discussions! share stuff you find interesting! contribute your expertise and help out folks when they ask for it! it's okay—and very understandable—to lurk based on the toxicity commonplace on other social media, but we really do try to make this space as welcoming as possible to everyone here and we hope you'll find it a safer place to come out of your online shell.

What else should I know?

we always take feedback. while we can't promise any changes, you can provide thoughts and comments on just about anything on the site in Beehaw Support, or on Discord or Matrix (where we maintain real-time chat). we try to get a sense of what the community wants and needs all the time, so we'll frequently be asking for input from you to help inform our decisions.

downvotes are disabled on this instance and will probably always be. we find them unproductive. communities cannot be made by users on here. we do take feedback on what gets made and when to make communities, as a part of the above point. you can always find a running list of communities we have at this link, or under the Communities button on desktop.

we are all volunteers, and this is not a job for us. we would like to not have it be one, so we can just be members of the community with all of you. please help keep it that way!

in the very, very long term, we aspire to become a co-op or similar, as a part of fulfilling our ethos.

as with the last thread, feel free to sound off on other questions you have. i, other mods, and community members will try to get to them as able.

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[–] skatergirl69420@beehaw.org 5 points 2 years ago

truly and genuinely from the bottom of my heart so thankful to be here. so thankful for you to do all the hardwork it is clearly evident you have been doing for this website. i appreciate you!!!!! thank you for approving me. i cant wait to be a part of something bigger and better :) <3

[–] RondyMorsh@beehaw.org 5 points 2 years ago (4 children)

Hi guys, new here, how does this: "communities cannot be made by users on here. we do take feedback on what gets made and when to make communities" work in practice? is there a space to request a thing be created? Like for example i like to talk about wrassling shows but there's only a sports community.

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[–] LemmyAtem@beehaw.org 5 points 2 years ago

Hi I'm new, thanks for having me! I plan to donate next week after I test drive for a bit!

[–] HGoblin@beehaw.org 5 points 2 years ago

Thank you for accepting me. I hope I can make a positive contribution to this community and I will continue to learn more about how it all works.

[–] Subito@beehaw.org 4 points 2 years ago (1 children)

I truly appreciate your ethos! Do you need a random developer's help?

[–] Lionir@beehaw.org 3 points 2 years ago

Yes! We have a feature we want that we described here : https://beehaw.org/post/470024

You can also contribute to any problem in Lemmy by looking at the issues on here : https://github.com/LemmyNet/

[–] comicallycluttered@beehaw.org 4 points 2 years ago* (last edited 2 years ago) (2 children)

Is there a way to message the mods/admin without messaging them directly (individually)? Can't seem to find the option.

Only curious because for some reason, my account got labeled "bot account" next to my comments and I have no idea why. Maybe because I posted from Jerboa or something? It's weird.

Not a bot, beteedubs. (Yes, yes, that's what a bot would say, I know.)

Stealth edit: Yeah, even this comment. Am I like not fully approved or something?

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[–] Novemberwind@beehaw.org 4 points 2 years ago

I am really happy that this space here exists and I can be here. I already created an account at another instance, but noticed that the people there are already trying to create a new Reddit, including the downsides. So having a more controlled instance focused on being nice to each other sounds really wonderful.

[–] Scoony@lemmy.ml 4 points 2 years ago (4 children)

I’m having trouble signing up for an account. Just spins. Tried phone, tablet, and laptop. I assume influx of people is crushing it but wanted to see if maybe it is something else. Any suggestions?

[–] NullBite@beehaw.org 4 points 2 years ago

I just managed to get in a few minutes ago. I thought I submitted my request a few hours ago, but it just sat on the registration page for a while with the loading icon. I came back to the tab and clicked on the button again while it was spinning, without reloading the page or anything, and it went through just fine. Seems like the server is probably just overwhelmed right now.

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[–] Plain@beehaw.org 4 points 2 years ago

I just finished reading the piece on beehaw as a community and how you try to manage disagreements or things that are inappropriately said shortly after being approved today.

It really moved me and made me feel a sense of community already. I really hope the moderation strategy works out with the growth of the instance, because it seems like moderating at that level would get exhausting very quickly. Anyways, I'm glad to be here and excited to see what the future will bring :)

[–] Bats@beehaw.org 4 points 2 years ago

Thank you for having me. This community seems great!

[–] dontshoveit@beehaw.org 4 points 2 years ago

Thank you! I'm excited to be here as a new reddit escapee.

[–] VariegatedAnxiety@beehaw.org 4 points 2 years ago (2 children)

Hi all. Noob here and a bit dumb. Is there a way I can view a list of the "subreddits" like I can on Reddit? It's hard to know what sort of communities I am interested and want to subscribe to if I can't find a list of them anywhere to browse. Also, what do you call "subreddits" on Lemmy? Thanks!

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[–] nickb333@beehaw.org 4 points 2 years ago (1 children)

I joined back in April (then forgot about it...) so should I consider myself an early adoptor? Anyways, I'll spend some time familiarising myself again.

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[–] prlang@beehaw.org 4 points 2 years ago

Hello all! Signed up for a few different sites yesterday, before the crush of today, to see which ones got some staying power. Kbin's incredibly slow right now, Reddit's not just blacked out but down, and Beehaw's over here in the corner rock solid. Think I've found my new spot!

[–] bbbhltz@lemmy.ml 4 points 2 years ago

Trying again to get an account here. Been using Lemmy for about 4 years and this looks like a great community. Keep up the great work.

[–] Tavirez@beehaw.org 4 points 2 years ago (1 children)

Thank you all for approving me! Realized I’ve already been more active and commenting on Lemmy more in a day then I have on Reddit in like a month. Loving it here so far!

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[–] Cinereus@beehaw.org 4 points 2 years ago

Excited to be part of the community here! ((: Really appreciate how deliberate and intentional beehaw is about how it does things and I'm enjoying exploring Lemmy a lot more than my dabbling with Mastodon in the past (which gave me some reference for the fediverse but never really stuck with me since twitter style microblogging was just never my style).

[–] dmtr33d@beehaw.org 4 points 2 years ago (1 children)

Thanks for approving my account, I like the feel of the place and look forward to becoming more active as I get more familiar with things. One question... While I was waiting for my account to be approved I opened an account on the startrek.website lemmy instance with the same user name. Is this going to cause any problems?

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[–] zark@beehaw.org 4 points 2 years ago (2 children)

My question is more about lemmy in general: I have subscribed to the Technology community here at Beehaw. However, there is also for example Technology@lemmy.ml. Will I get more / different content if I subscribe there as well? Is there a way to have communities / topics you can subscribe to across instances?

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[–] bobothebee@beehaw.org 4 points 2 years ago

Thank you all for your efforts! I really like the intent of the community here. I hope we can all flourish together :)

[–] msprout@beehaw.org 4 points 2 years ago

Thanks for approving me! Looking forward to investigating more.

Jerboa shows a lot of promise as an app. Curious to see if any of the major 3PA developers take a swing at the Fedi the way the Twitter ones did.

[–] bbbhltz@lemmy.ml 3 points 2 years ago (1 children)

When I try to sign up the form just hands in limbo

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[–] twilightmeow@beehaw.org 3 points 2 years ago (2 children)

Hello to all! I just wanted to introduce myself and say hi!

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[–] jadcx@beehaw.org 3 points 2 years ago

So… hello o/ I’m looking forwards to exploring this new space

[–] baggins@beehaw.org 3 points 2 years ago

OK - just checking in - picked up on Beehaw from Lemmy a couple of days ago and what a breath of fresh air!

To that end I've just wiped and deleted my two accounts at the R place after ten and a bit years. It turned into a pile of toxic garbage - bots and trolls in all of the subs I was in.

Hopefully this will different.

[–] Skyteck@beehaw.org 3 points 2 years ago

Happy to be here!

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