Some electorate MP's are much better than others. In Taupō we have Louise Upston, we literally never see her at any local events or anything. I have been living here for 15 years, not once has she turned up.
Contrast that to my BIL in Waikanae; his local MP goes to community events every week, is at park run most Saturdays, and is easy to get face time with.
I don't know anyone who isn't a business owner that has had face time with Louise.
I tried that a few years ago, WRT an issue with the MoE, got a few platitudes from a staffer and that was about it. No followup or ways to raise the issue with the MoE just bland nothing responses.