this post was submitted on 16 Oct 2024
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this is either them saying since they cant mooch off people who want to cancel they will raise prices... or that somehow making a "cancel" button online will cost more in staffing, neither is an amazing pov to have
the US Chamber of Commerce is almost entirely an advocate of bad ideas. Generally most companies don't mind promoting and taking credit for good ideas. You push it in the chamber of commerce when you know its a shitty idea and you don't want credit for it.
Having a cancel button instead of staffing call centers should lower costs, no?
That's the beauty of it. They understaff the call centre to ensure long wait times in the hope you will give up
didn't you know that due to covid and no wants to work anymore costs have tripled while you have been on hold.
Yes, that's why I included it with my comment. Their either claiming that somehow that is going to raise costs, for that they're going to lose more money because people are actually able to not pay for the thing they didn't want to pay for
The Chamber of Commerce, whether the national one or your local group of rich assholes, are only for the benefit of business over the consumer. And they deliberately encourage public confusion. Many (most?) people think they are a government agency and not just a group of corporations colluding in the common interest of making as much money as possible.
Organizational structure and membership of the Chamber of Commerce.
Just deleted Uber from my phone. If they're gonna use my payments to turn around and lobby to keep me locked into subscriptions that don't even involve them, I'm gonna be a lyft guy from now on.