this post was submitted on 16 Oct 2024
582 points (99.8% liked)

Technology

58706 readers
4101 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
enu@lemm.ee
fry@fry.gs
L3s@fry.gs
enu@lemmy.world
L4s@fry.gs
L4s@lemmy.world
582
US agency adopts rule to make it easier for consumers to cancel unwanted subscriptions (apnews.com)
submitted 23 hours ago by AmbiguousProps@lemmy.today to c/technology@lemmy.world
30 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] barsquid@lemmy.world 12 points 7 hours ago (3 children)

Having a cancel button instead of staffing call centers should lower costs, no?

[–] KillerWhale@orcas.enjoying.yachts 3 points 1 hour ago

That's the beauty of it. They understaff the call centre to ensure long wait times in the hope you will give up

[–] TheReturnOfPEB@reddthat.com 3 points 1 hour ago

didn't you know that due to covid and no wants to work anymore costs have tripled while you have been on hold.

[–] Pika@sh.itjust.works 5 points 4 hours ago* (last edited 4 hours ago)

Yes, that's why I included it with my comment. Their either claiming that somehow that is going to raise costs, for that they're going to lose more money because people are actually able to not pay for the thing they didn't want to pay for