There are a couple of stores that I have seen that used to be brick and mortar or catalog based and made the transition to online but their website is terrible.

McMaster-Carr comes to mind. I'm never really sure if I have found the part I'm looking for whenever I shop on their website.

Maybe it's a skill issue, sure, but online shopping should not require an onboarding process.

[–] Machinist@lemmy.world 3 points 1 week ago

I think McMaster's transition from catalog to website is brilliant. I've had younger crew be amazed when I gave them an old catalog; like keep it in the break room and flip through it while looking at McMaster on their phone.

I do wonder why they kept the black and white pictures.

[–] diskmaster23@lemmy.one 1 points 1 week ago

McMaster-carr is amazing for technical parts. I love it.