@Dave Frustration and success. We managed to install a replacement router from OneNZ after many attempts and eventually accepting that the DSL connection on the router was for the phone connection from outside the house (which is why the plug wouldn't fit). Internet is working fine, but it seems we don't have a landline phone connection any more. Virtually no one uses it any more apart from the mother-in-law so she'll have to learn to ring my wife's cell phone. It will save us $9.99 a month.

[–] Dave 1 points 1 week ago

I ended up with my own fancy router after frustrations with an ISP one. Really nice but cost a fortune. We haven't had a landline in I think about 20 years.

I've also just gone through the ISP change thing, dropping one as part of a regular changeover, partly because I didn't like them and partly because they put us behind CGNAT, then finding both the new ones are behind CGNAT, but I managed to convince the new one to drop the 12 month contract I agreed to because they hadn't started yet. Have signed up to BigPipe, got me a static IP (one off charge - way nicer to pay $45 once than $12 every month). Price is comparable to others. I suspect my ISP hopping days are over, all these small ones seem to just be reselling the same Devoli service these days.