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You're not connected to wifi or vpn from the looks of it. jellyfin is hosted on your local network. You need to be connected to that network for any device you want to access it. The most direct way is to connect via wifi. If you want access from outside your house you'll need to look into opening a remote connection via something like cloudflare tunnel
That, or your phone is using an overridden DNS server and not your local DNS resolver while on your own network. Common with Android specifically.
I am on iPhone here. I do have the iCloud relay turned on but that doesn’t work on VPNs or local IP addresses.
You will not be able to access Jellyfin with Apple relay turned on unless you open ports on your router to access Jellyfin from outside of your house. That’s true even if your in you own home WiFi.
When they were talking about a vpn, they meant that you would be connected to your own vpn server in your home and that Jellyfin is connected to the same vpn.
icloud relay doesn't affect this because it shuts off when my VPN activates and when at home, icloud relay doesnt affect local LAN IP addresses anyway.