We use Countdown Delivery as well. We're a good hour away from a decent supermarket which, unless we have something else to purchase, would cost us at least $40 in fuel. So that decision is a no-brainer.

Noticed the "Unavailable online" change with our last shop. I don't think it is them trying to get online shoppers to pay for more expensive products, I think it means there is no stock or perhaps low stock in the physical shop. I wouldn't be surprised if online shopping is starting to strip shelves and if they don't put on some restrictions when they are low in stock, their physical shelves might be a bit bare. Which wouldn't be a good look for in shop shoppers. Just guessing.

Anyway, a quick look shows some things that were "Unavailable online" are now available - so my guess is that it's related to a stocking issue, not something nefarious.

I had originally thought it may have something to do with rebranding and stock, but I've not seen any rebranding as yet?

[–] Floofah@lemmy.world 3 points 1 year ago (1 children)

I guess the logistics of catering for what is a very variable customer base, this week 500 orders, next week 50, is a tough one to handle. Living a bit remotely, our Countdown covers a huge area with its on-line deliveries. We’re just thankful it’s available for us.

[–] 2tapry 3 points 1 year ago

Yep, us too.