366
May 16th
(lemmy.nz)
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this post was submitted on 01 Sep 2025
366 points (94.6% liked)
Facepalm
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Been working IT at a public school for almost a year, have never once got an answer to the question "and what did the error message say?"
Got a ticket yesterday with the text "I can't install addins in office anymore. I only get this message"
Then they attached an image of office telling them exactly why they can't install addins (optional experiences is disabled) and exactly where to go in the settings to enable it again...
Brownie points for efficient solutioning.