394
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 30 Oct 2025
394 points (98.5% liked)
Canada
12642 readers
545 users here now
What's going on Canada?
Related Communities
🍁 Meta
🗺️ Provinces / Territories
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
🏙️ Cities / Local Communities
- Anmore (BC)
- Burnaby (BC)
- Calgary (AB)
- Comox Valley (BC)
- Edmonton (AB)
- East Gwillimbury (ON)
- Greater Sudbury (ON)
- Guelph (ON)
- Halifax (NS)
- Hamilton (ON)
- Kingston (ON)
- Kootenays (BC)
- London (ON)
- Mississauga (ON)
- Montreal (QC)
- Nanaimo (BC)
- Niagara Falls (ON)
- Niagara-on-the-Lake (ON)
- Oceanside (BC)
- Ottawa (ON)
- Port Alberni (BC)
- Regina (SK)
- Sarnia (ON)
- Saskatoon (SK)
- Squamish (BC)
- Thunder Bay (ON)
- Toronto (ON)
- Vancouver (BC)
- Vancouver Island (BC)
- Victoria (BC)
- Waterloo (ON)
- Whistler (BC)
- Windsor (ON)
- Winnipeg (MB)
Sorted alphabetically by city name.
🏒 Sports
Baseball
Basketball
Curling
Hockey
- Main: c/Hockey
- Calgary Flames
- Edmonton Oilers
- Montréal Canadiens
- Ottawa Senators
- Toronto Maple Leafs
- Vancouver Canucks
- Winnipeg Jets
Soccer
- Main: /c/CanadaSoccer
- Toronto FC
💻 Schools / Universities
- BC | UBC (U of British Columbia)
- BC | SFU (Simon Fraser U)
- BC | VIU (Vancouver Island U)
- BC | TWU (Trinity Western U)
- ON | UofT (U of Toronto)
- ON | UWO (U of Western Ontario)
- ON | UWaterloo (U of Waterloo)
- ON | UofG (U of Guelph)
- ON | OTU (Ontario Tech U)
- QC | McGill (McGill U)
Sorted by province, then by total full-time enrolment.
💵 Finance, Shopping, Sales
- Personal Finance Canada
- Buy Canadian
- BAPCSalesCanada
- Canadian Investor
- Canadian Skincare
- Churning Canada
- Quebec Finance
- Canada Grown Business
🗣️ Politics
- General:
- Federal Parties (alphabetical):
- By Province (alphabetical):
🍁 Social / Culture
- 2 North American 4 You (Shitposting & Memes, North America focus)
- Ask a Canadian
- Bières Québec
- Canada Francais
- Canadian Gaming
- Eh Buddy Hoser (Shitposting & Memes, Canada focus)
- EhVideos (Canadian video media)
- First Nations
- First Nations Languages
- Indigenous
- Inuit
- Logiciels libres au Québec
- Maple Music (music)
🌐 Other Relevant Communities
Rules
-
Keep the original title when submitting an article. You can put your own commentary in the body of the post or in the comment section.
-
Provide sources when making a claim. Do your research or google it doesn't cut it. The one making the claim is responsible for backing it.
Reminder that the rules for lemmy.ca also apply here. See the sidebar on the homepage: lemmy.ca
founded 5 years ago
MODERATORS
Jumping on the bandwagon are they. I don't see a problem if they use AI to assist with customer service. Spares the employees using their brain cells.
Hopefully the enshitification of CT isn't exorbitant.
The problem is when you need something specific from customer service. In other words most customer service calls.
As someone who's worked in IT I understand a lot of people are really stupid. Putting them on the phone with a system that recommends eating a few rocks each day will not improve the situation. Though it's probably nice if the person feels like screaming at you.
If "agent" gets you through to someone then all is good. When they make that impossible is the real issue.
I was tracking a package that for some reason went from BC to Ontario when I'm in Alberta, so I wanted to ask why but when I tried to connect to AJ agent the damn page fully reloaded and took me back to the beginning of starting a chat. You could never reach an agent, likely by design
Except we both know the corporate bean counters will use AI as an excuse to reduce the number of employees to as close to zero as they think they can get away with.