Clippy gets a lot more crap than they should. I think people forget that Office 97 was many people’s first time using a graphical word processor and for some their first time using a mouse. Those who bought machines just a couple years prior when Word first came to Windows weren’t ready to upgrade yet. So those who had some experience usually had it in older DOS based programs where mouse support was hit and miss, but most were coming from typewriters or nothing at all. Clippy was actually pretty good a bouncing around the screen and showing people what to click on to do things or even just walking people through the things they could do.