Raises rent, offers no additional value to the proposition. Pay it or vacate. By the way, rent has been raised across the board in the are, so fuck you. Coincidentally your paltry COLA raises that are below the actual cost of living do not compensate to match the rent hike.

Also, you can call any time, and they will return your call as soon as possible, or more likely never. Good luck to you, and don’t even dream of receiving your full security deposit back, as those door hinges and 5 year old carpet looks nothing like it did when you moved in and must be replaced.