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this post was submitted on 29 Sep 2026
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It is actually sad that customers are so abused by these companies, that one feels loyalty after having their warranty fulfilled.
A company that complies with the terms of the sale is acting appropriately. Those who do not are thieves committing fraud.
I understand why in this climate this made the news, it's just sad that we are at that point.
A reminder not to let your rights and expectations slowly be chipped away. I'm glad the customer got their replacement.
sometimes it's not just that it's fulfilled, it's that the process is easy and the folk you deal with are friendly.
Being a costco customer is a guarantee of this every time tho. That's the benchmark.
yeah but not every business loves us
especially not the way cosco does