13
submitted 4 days ago* (last edited 1 day ago) by Snowballfighter@lemmy.ca to c/linuxmint@lemmy.ml

I had a kernel panic and am trying to find some beginner level help for that and possibly updating BIOS to help fix it. Linux Forums, while trying to be helpful are assuming I know anything and I'm just getting in way over my head. Suggestions are either so complicated and vague I can't follow them, or merely saying why those suggestions won't work. It takes me hours of research to try and understand how to make every command work. I'm feeling desperate and freaked out my work laptop is going to break. I could just be flipping out over nothing but I don't understand what is going on.

I have a Legion Pro 5 16ARX8 - Type 82WM Running Linux mint.

Here's an example of errors messages I'm getting in dmesg:

[ 6.035147] amdgpu 0000:05:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data [ 10.042930] amdgpu 0000:05:00.0: [drm] *ERROR* dc_dmub_srv_log_diagnostic_data: DMCUB error - collecting diagnostic data [ 0.276297] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.PB2], AE_NOT_FOUND (20251212/dswload2-162) [ 0.276304] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20251212/psobject-220)

Any help is appreciated.

UPDATE: Got the laptop cleaned and got 4 passes on memtest. The tech said, the 3 years of cat hair and dust was likely the culprit in the Kernel panic during a large file copy paste. I will be getting it professionally cleaned regularly and will learn how to copy/paste 400 gb of data more responsibly in the future. Thankyou everyone who lent a hand, you helped during a very stressful few days.

you are viewing a single comment's thread
view the rest of the comments
[-] CameronDev@programming.dev 2 points 4 days ago

Ok, attempted to kill init is a different kind of panic, your drivers are probably fine. Did you get that as it booted up? You turned it on, and it quickly dropped you into a shell, and you pressed ctrl-c/d at that shell, and got the panic?

I'm suspecting some kind of hardware issue tbh, either SSD failing (failing during copy), or maybe GPU overheating? Overheating is the easiest to fix if you are comfortable opening the laptop, cleaning the fans (don't compressed air it, that can kill fans, toothbrush and paper towel is safest) and heat sinks, and then redoing the thermal paste.

If you can boot it up, run the smart tests on the SSD to try rule that out.

[-] Snowballfighter@lemmy.ca 2 points 4 days ago

Purple screen was during a file transfer, I wasn't in the room.

[-] CameronDev@programming.dev 2 points 4 days ago

Oh, thats very strange then. I'm still kinda leaning toward hardware being the issue, is it an old laptop?

[-] Snowballfighter@lemmy.ca 2 points 4 days ago
[-] CameronDev@programming.dev 3 points 4 days ago* (last edited 4 days ago)

Seems young for the SSD to die, but next time its on, check the disk health.

And if it tends to get hot, definitely look into cleaning the vents and fans.

[-] Snowballfighter@lemmy.ca 1 points 4 days ago* (last edited 4 days ago)

Yeah it does get quite hot and I live in a dry dusty climate with cats, A cleaning is something I think it needs regardless. I actually got the suggestion elsewhere for disk health and using smartctl I got this but I had just turned it on to perform the test:

Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       SAMSUNG MZVL21T0HCLR-00BL2
Serial Number:                      S64NNF0W102956
Firmware Version:                   CL1QGXA7
PCI Vendor/Subsystem ID:            0x144d
IEEE OUI Identifier:                0x002538
Total NVM Capacity:                 1,024,209,543,168 [1.02 TB]
Unallocated NVM Capacity:           0
Controller ID:                      6
NVMe Version:                       1.3
Number of Namespaces:               1
Namespace 1 Size/Capacity:          1,024,209,543,168 [1.02 TB]
Namespace 1 Utilization:            975,972,904,960 [975 GB]
Namespace 1 Formatted LBA Size:     512
Namespace 1 IEEE EUI-64:            002538 b131b883e3
Local Time is:                      Thu Oct 22 07:40:49 2026 CDT
Firmware Updates (0x16):            3 Slots, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x0057):     Comp Wr_Unc DS_Mngmt Sav/Sel_Feat Timestmp
Log Page Attributes (0x0e):         Cmd_Eff_Lg Ext_Get_Lg Telmtry_Lg
Maximum Data Transfer Size:         128 Pages
Warning  Comp. Temp. Threshold:     76 Celsius
Critical Comp. Temp. Threshold:     87 Celsius

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
 0 +     8.37W       -        -    0  0  0  0        0       0
 1 +     8.37W       -        -    1  1  1  1        0     200
 2 +     8.37W       -        -    2  2  2  2        0     200
 3 -   0.0500W       -        -    3  3  3  3     2000    1200
 4 -   0.0050W       -        -    4  4  4  4      500    9500

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
 0 +     512       0         0

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        33 Celsius
Available Spare:                    100%
Available Spare Threshold:          10%
Percentage Used:                    4%
Data Units Read:                    101,262,490 [51.8 TB]
Data Units Written:                 76,489,619 [39.1 TB]
Host Read Commands:                 1,032,812,917
Host Write Commands:                1,764,682,616
Controller Busy Time:               16,337
Power Cycles:                       20,206
Power On Hours:                     2,606
Unsafe Shutdowns:                   311
Media and Data Integrity Errors:    0
Error Information Log Entries:      0
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0
Temperature Sensor 1:               33 Celsius
Temperature Sensor 2:               31 Celsius

Error Information (NVMe Log 0x01, 16 of 64 entries)
No Errors Logged

Self-test Log (NVMe Log 0x06)
Self-test status: No self-test in progress
Num  Test_Description  Status                       Power_on_Hours  Failing_LBA  NSID Seg SCT Code
 0   Short             Completed without error                 944            -     -   -   -    -
 1   Short             Completed without error                 939            -     -   -   -    -```
[-] CameronDev@programming.dev 2 points 4 days ago

Thats seems fine, but I'm no expert on smart, I would do a clean out. Cat hair is the worst.

[-] Snowballfighter@lemmy.ca 2 points 1 day ago

I went and had my Laptop professionally cleaned, and the tech said he pulled out a whole cat. I have now budgeted regular cleans into my work expenses.

[-] CameronDev@programming.dev 2 points 1 day ago

Ha, did it fix your crashes? How much was it? Its usually not too hard to clean, see if there is a YouTube teardown for your laptop.

[-] Snowballfighter@lemmy.ca 2 points 1 day ago

It was around €70, I can write off the cleaning so it's not that big a deal. I'm a clumsy one so I'd be a little nervous about cracking it open myself. As for crashes, I have run some heavy renders in DAZ and no troubles. Thanks so much for your help!

this post was submitted on 21 Oct 2026
13 points (100.0% liked)

Linux Mint

3665 readers
2 users here now

Linux Mint is a free Linux-based operating system designed for use on desktop and laptop computers.

Want to see the latest news from the blog? Set the Firefox homepage to:

linuxmint.com/start/

where is a current or past release. Here's an example using release 21.1 'Vera':

https://linuxmint.com/start/vera/

founded 5 years ago
MODERATORS