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[-] neomachino@lemmy.dbzer0.com 47 points 1 day ago

I don't know of this counts, but I have a side gig making websites and managing servers. A lot of generic WordPress or HTML sites for small local businesses.

In the last month I've seen a huge uptick of people trying to do stuff on the fucking servers themselves.

With the recent PHP CVEs, I patched every server I manage as soon as I got the alert. But that didn't stop one guy who's techy enough to have heard about it and know its an issue, but not techy enough to manage his own systems, use Claude to ssh into the server and ask it to run a security scan on all the packages.

Claude suggested updating absolutely everything, deleting packages that were in use, and installing a bunch of unnecessary stuff.

Needless to say he took his site offline, and I spent like 2 hours trying to get it back in shape before canning it and restoring from a backup. It cost him a nice chunk of change since I charge extra for emergency services.

At the end of all that he still said "here's a list of issues Claude says we should fix".

I had another guy who wanted to start pirating shows and movies, and was "trying to set up kodi" but for some reason the robot told him to install the whole *arr stack. So naturally he used his business server because all its doing is hosting his website and he's already paying for it. He ended up installing every arr software there is, he was almost ready to pirate books and music too. Well his server wasn't prepared for that since all it was doing was hosting a small local websites and only had 4gb ram. All the resources got drained and everything kept crashing, the ai told him to stop nginx since it was using too many resources for him to run his arr stack.

These are 2 pretty intelligent guys, not dumb by any standards. Whose confidence was propped up so high that they trusted fancy autocorrect who told then exactly how to willy nilly take down their own systems.

This was just this week, there was another incident last week and the week before that.

[-] shalafi@lemmy.world 8 points 22 hours ago

ai told him to stop nginx since it was using too many resources

That is pure, undistilled awesome. We're approaching "delete system32" kinda awesome.

[-] WindyRebel@lemmy.world 2 points 20 hours ago

I’m not that techy, but even I understand you don’t want to delete the backbone of your system (referring to both nginx and system 32). Jfc.

[-] Sho@lemmy.world 3 points 21 hours ago

Same thing happened to me, I work on industrial kitchen equipment and have had two calls where a BRAND NEW machine had a big failure and was down. Asked the workers what they did to try and get a heading for what the problem could be. Finally someone said " well I asked chat GPT and it told me to do this..." had to explain that the system is laced together, change 1 thing and you have to change other stuff too otherwise you have a problem....

This was an ICE CREAM MACHINE and they still try to use ai to "hack" it.

[-] im_fine_sandy@nord.pub 18 points 1 day ago

I've encountered the same thing in a completely unrelated field.

I'm a tax consultant, a CPA, for nearly 20 years now.

About once a week I get a call from either a client or a prospective client and straight away get the vibe they've been talking to a bot. It's tough to explain but I shouldn't have to waste my time responding to a bot's assertions before getting to the actual problem at hand.

We try to be pretty cool with charging for our time, because starting an enquiry with an explanation of a 5 minute billing structure sets the wrong tone, and I prefer to just name a price for solving an actual problem.

However, with these calls instead of a client telling me a problem and me explaining the solution, the client proposes several solutions they need help with and I have to undo all of that before I can understand the problem. The tail kinda wags the dog.

For example, one guy emailed me explaining that he wanted a new business structure. The email was slop but ok - we charge heaps for this type of job so I can put up with it. However, after an hour long discussion I had convinced him that he was much better off without the structure. Only an hour of my time, (but still a waste) and a misadventure for him, that could have cost him $5k.

Another guy was on the phone, rattling off a series of questions a bot had given him to evaluate a consultant. One of them was "what can you do to help me grow my business". He was 20 years old and had 7 clients for whom he mowed their lawns.

I'm still trying to figure out the best policy for these situations. I think for the time being, my plan is to interrupt as soon as I get that bot-vibe, and say that it sounds a bit like they've been researching this with a bot, and that I need to start from the start just to make sure nothing is overlooked. Perhaps I'll add as an aside that correcting the problems caused by advice from bots is very time consuming and costly.

[-] shalafi@lemmy.world 1 points 22 hours ago

That last paragraph sounds like an ideal approach. Do that thing.

[-] im_fine_sandy@nord.pub 4 points 21 hours ago

Well, as I said it's the best I have for the moment. It's kind of easier said than done though.

After the client has spent n hours with a bot that does everything it can to endear itself to the user, I'm sort of starting in second place with less than zero "equity".

"Disregard all the time you've invested and everything you think you know because it sounded plausible, and listen to me who will charge you lots of money"

[-] jjlinux@lemmy.zip 4 points 1 day ago

We have a similar situation, though it has nothing to do with AI (but it's gotten worse since some clients do ask AI bots "I would like our LSP to do this" and since the bot will always tell them what they want to hear, they take it as God's word, while most of it would be unsustainable at best).

So we decided that we will immediately disregard whatever idea they may have, ask what the end-game is for them, and provide our solution or flat-out refuse. If the client chooses to leave because of this, we're cool with that. In 3 occasions they left for another provider (you know, those that say "yes" to everything only to fond out that it can't be done) only to come back to us in a couple of moths and find out that "the rates have slightly gone up" from what you had in our previous agreement.

Every single one of them has signed the new agreement without any fuss.

[-] Burn1ngBull3t@lemmy.world 1 points 1 day ago

Damn, what a read ! Hope you got compensated fairly to fix their mistakes

[-] neomachino@lemmy.dbzer0.com 6 points 1 day ago

I made very fair money from the first guy.

My prices are high but I usually give discounts, I can't remember the last time I actually charged full price for anything. But this guy was a dick the whole way through, "why didn't this work? That should've done this! The server must be so outdated you have to do a better job". He tried to be smarter than me by compensating for lack of a decade and a half of experience with a $20 subscription to a chatbot.

The 2nd guy was completely apologetic, basically said "hey I fucked up, charge me whatever you need to but please don't rake me over the coals", and was just trying to do something unrelated on his own and figure it out with the resources he had, even if he went about it in a silly way. I charged him an hour to clean up the server which was just removing the stuff he installed, and then showed him how to set up stremio on his devices and kodi on his TV for sports stuff.

The first guy probably won't renew his contract, which is fine. The second was easy about it all and I would've helped him set up that stuff for free anyway if he just asked, as I do for anyone who asks.

this post was submitted on 23 Oct 2026
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